Our service
Introduction to pre-sales, in sales, and after-sales services
Pre sales
WID has dedicated personnel to truthfully introduce the company and project situation to customers, and plan reasonable solutions based on customer product needs; At the first moment of receiving customer information, coordinate and conduct actual inspections on the production site to produce design and planning plans, communicate the feasibility of the plans, and meet customer satisfaction requirements.
In sales
WID has an experienced sales team and project design team to plan one-on-one production solutions for clients; Our company has a sound process system and keeps the information you provide confidential. After the project is completed, customer information is deleted and design documents are encrypted and saved.
After sales
The equipment comes with a one-year free warranty and lifelong after-sales service is provided; Free technical consulting services, with a national customer response time of no more than 2 hours; Equipment failure maintenance and handling; Equipment graded maintenance; Complete spare parts and accessories; Equipment technical support and rapid response.
